Really friendly staff. Easy stressfree process, secure with easy access. Great facilities. No trouble loading/unloading. Nothing too much trouble for the staff.
Helen
1 May 2017
Really friendly staff. Easy stressfree process, secure with easy access. Great facilities. No trouble loading/unloading. Nothing too much trouble for the staff.
Because the staff were exceptionally helpful and friendly. The whole process was straightforward and stress free.
The people I met were very helpful, cheery and easy to get on with. The process was very simple, and the costs associated were explained clearly as was the sizes of storage available. All in all very easy, and actually probably one of the best 'service' experiences I've had in many years. Simon and Kris, though I've talked to other members of staff and they were just as helpful.
Friendly, efficient, helpful, knowledgable staff. Easy to understand rates. Good information on the website. No 'hard sell', just clear information. Security seems good and the whole site is clean and tidy.
Lovely accommodating staff. Impressive setup.
helpful staff who minimised dress of the experience - I have never stored items before.
The whole place was clean and easily accessible. The staff were professional, friendly and very helpful. I have never used a storage facility before but they left me feeling confident that I had chosen the right place.
It was an easy application process from Quote to move in. Marianne on move in day took her time to explaine everything and make sure I was happy along the way. Thank you
We found the Big Yellow team friendly and very helpful. The all areas storage depot is clean and tidy from the office lifts and corridors. The store is well laid out providing a straight forward access to the actual storage unit.
Very happy with guy who dealt with me.