Everything was simple and easy Everyone friendly and very helpful Sam dealt with everything
Valerie
12 Sep 2017
Everything was simple and easy Everyone friendly and very helpful Sam dealt with everything
The process was very simple and staff keen to help
Everything ran very smoothly, and all of the details about storage, price etc were explained thoroughly!
Sam was very helpful
Great service
Cause the staff of big yellow is so nice and friendly, and I also really satisfied with the quality of the service there
Very pleasant, helpful and informative staff, who clearly explained everything.
staff were very helpful and explained how the process works and the flexiblities as and when we need to either reduce the size of the storage box or to terminate.
Very helpful staff
The staff were very friendly. However, I was told I would receive a 15sq foot unit. The unit I got 34K was a lot smaller. It may have been 15ft high but certainly not in depth. Consequently, I couldn't fit everything in which rather defeats the point in booking a unit at all, however polite and friendly the staff may have been. So overall I do not feel the service I paid for has been provided.