We've had a storage unit 6 months now and have changed the size on a couple of occasions depending on our circumstances at the time. The staff are extremely friendly and accommodating and the service overall has been excellent. The unit is very easy to use and the security is second to none. Highly recommended.
I needed somewhere to store my belongings at short notice. Big Yellow staff were helpful and efficient and managed to arrange storage the same day. I would defintiely use Big Yellow again.
The day we moved in was an extremely hectic day. The staff at the Big Yellow, Oliver especially, was so understanding and helpful that he really helped put a smile back on my face. Thank you Olli!
its so cheap cant believe great service and very good stuff very help full
The staff were excellent with help and advice. Storage area very clean. Security excellent. I feel my goods are very safe and I feel very safe using this facility. Good parking and loading/unloading area.
Having recently moved back to the UK from living in America, I was unsure as to the exact date my shipping would arrive. Due to a number of factors, including adverse weather conditions, it ended up being delayed by around three weeks. The staff at Big Yellow were patient and understanding, and helped me to stay calm at a very stressful time. On the day my shipping eventually arrived, they could not have been more helpful. The staff at Leeds are excellent, and it is reassuring to deal with people who are calm and confident at what they do.
it was an easy transition your staff were very helpfull and informitive a plesuere to be a customer.
May we praise you for the wonderful staff that work at your store in leeds. Nothing was too much trouble for them. They took the time to make sure that we understood everything and were only to happy to answer our questions . Especial thanks should go to the store manager who handled us perfectly.
All the staff have been very friendly, helpful, and knowledgeable. They've made my move so much easier - thank you! The facility is clean, well-lit, and is very easy to use.
My experience at one of the Big Yellow self storage (Leeds) centre was wonderful in terms of friendly service offered by the dealing person, clean environment with good security for your stuff. The only thing is that it was away from my place of residence so probably more centre is the next step towards more success.