Customer reviews for Leeds Self Storage

The staff make you feel individual and make the whole process as easy as possible.

Cannot fault the level of service I got, I had to change the size of the room I had prebooked a couple of times before I actually moved my stuff in - nothing was too much trouble and it was all handled in no time at all over the phone.

The staff, facilities and security are second to none. I would highly recommend their services. Never had to use storage before but they made the whole process simple & easy, cost effective too!

fantastic location,staff very helpfull,nice conpetitive rates,seems secure enough,good quality wheels and trolleys to move your goods easily.all in all good value for money and would use bigyellow again if i ever need to...

needed to clear flat & garage very quickly no where to put it BigYellow seemed the best space to use, half price offer means that I have the time to sort the rubbish wil use the store again I am sure that the problem of moving will happen again.

the staff were very helpful, went above and beyond to help me arrange the correct storage i needed, fast and helpful service, would definately recommend, great access and available equipment to help moving goods to the storage locker.

From the outset and initial enquiry the attitude and Helpfulness of ALL staff was amazing, I would certainly recommend to anyone. I would also like to say that taking into account the facilities and excellent customer service levels ,the final cost was very reasonable and great value for money.

This was a new experience for me but the staff were very helpful, right from the initial phone call. The pre-move arrangements, the on-line inventory etc helped to guide me through the procedure so nothing was forgotten. The moving-in itself was speedy and efficient and I feel satisfied with the security provision in place. Big Yellow even recommended the best 'man with a van' I have ever come across!

Found the staff very helpful and polite. I'm a first time user but would recommend this storage company to anyone wanting to use the facilities either short term or long term.

Good easily accessible location, well maintained facilty, helpful and friendly staff. It's been a pretty good start since we started putting 'stuff' into storage. The only downside that I've come across so far is the weekday 6pm closing - that is just too early to be of real use. Even having just one or two evenings a week with opening to 7 or 8 would make a massive difference.