Customer reviews for Liverpool Bootle Self Storage

4.8 out of 5 stars
508 reviews
The staff were amazing and explained everything to me and was happy to answer any questions. Would definitely recommend as they made the whole process very easy THANKS! :)
BC
20 Jun 2012
Very helpfull staff explained every aspect of the procedures for storage. overall a very good service. ian is a credit to your company !!!
darren thomas
25 Apr 2012
The staff went out of their way to assist and deal with last minute alterations to original requests trying to cater for customers needs and affordability. As a person who has worked in the security industry for over 20 years and have covered various elements of security this is only a suggestion and not a complaint or negative comment.... It was made clear any problems all I had to do was ask or voice concerns if any, One conern I do have is down to auto lighting that does not stay on whilst person or persons are in storage unit, maybe it may be an idea to install lighting within the units for customer safety, if any lights are on the hallway lighting will not switch off until customer leaves, only an idea.....
Andrew Savage
2 Mar 2012
What's made the difference to me was how good and efficient the service has been from the staff at Stanley Road. They really know and understand the product and have been really helpful and made everything as straight forward as possible. Online quotes and check-in, as well as the website tips and advice, help streamline the whole process too. As a domestic storer, I find the access times a bit restricted, but I also imagine this helps with security so have no complaints. This storage facility was recommended to me by a friend, and I would confidently pass the recommendation on.
Kim
21 Feb 2012
By far the most helpful member of staff i have encounterd, Ian was helpful beyond my requirements and ensured i had the best deal possible.He even topped it off with a brew as i unloaded, quite a rareity, keep up the good work Mr S J Denny
Mr S J Denny
24 Oct 2011
I have had an extremely positive experience dealing with this storage facility. I enquired initially via the webiste and then spoke to Ian following a recall, and was given the information i needed promptly. I moved in shortly after, which was dealt with by Rachel, who was very helpful, polite and efficient. The storage facility itself is clean, bright and user friendly. I would not hesitate in recommending Armadillo (Liverpool North)
Corinna Colella
3 Oct 2011
My experiecne with this company was nothing but positive. Staff were friendly and helpful during every conversation. I had to change my arrival date 6 times and each time it was not a problem, the staff couldnt have been more helpful. On move in day it became evident my previously booked space wouldnt be large enough and Iain went above and beyond to find me another and also knowing my situation and the time line we were on was still polite and helpful even after he had to stay later as we ran over time. Excellent service and I recommend it to anyone.
Nicky
16 Sep 2011
Thank for the help and information that i got from the staff and for the company that made my removal,all then together has provide me an excellent job.
monica churchill
4 Aug 2010
Excellent staff, nothing is too much trouble for them.
Karen
5 Mar 2010
Really helpful staff and easy to use from start to finish.
Louisa Bevan
24 Feb 2010