This was a really handy service - especially whilst there was a 50% discount on the price. That made it very good value for money. Really good for temporary storage with easy access.
so easy and safe to use, staff very helpful and friendly. very satisfied customer.
Clean facility, helpful staff, easy to use, would like longer opening hours as it was difficult to get to after work. First time we've used storage and would use this company again - could you open a branch in Inverness please?
Easy to use. Standard Sunday opening times could be longer
I had never previously used a self-storage facility but after my experience, I will certainly use Big Yellow in the future should the need arise. They make the logistics of your move as straightforward as possible and I felt my possessions were 100% secure.
We are trying to sell our house and thought removing some of furniture would help. Big Yellow was there to help! We were able to reserve a room, at an excellent rate, within minutes. The staff were friendly and helpful and the facilities are exceptional.
Everything was excellent, the staff were especially friendly
I have never used a storage facility before and I found the staff very helpful/they explained the procedure very well. I am still using the facility
My experience at your company was better than the 5 stars indicated above for staff attitude. The two staff in the office were very friendly and knowledgable. It gave me a very good secure feeling that I wanted to do business with you. I have had the unit for 4 weeks now and havent experienced any problems. Excellent Customer Service.
There is an excellent girl on reception at this branch who talked me through the process of renting storage space in a concise and straighforward manner making the whole process very easy and pleasant