The best aspect of my experience was the friendliness of the staff. They always remembered me by name and were on hand with any help and assistance I needed.
Carla
5 Mar 2010
The best aspect of my experience was the friendliness of the staff. They always remembered me by name and were on hand with any help and assistance I needed.
We have run out of sufficient space in our current building to hold all our archives and resourses. So Big Yellow gives us an extra facility. Cleanliness, Security, Convenience and Flexibility are all important to us and we get all of those things.
The big yellow just outside liverpool was very handy to access, as its right on the main road out of Liverpool. The staff were very helpful and security was great. The storage was a little expensive but i had plenty of space to store my stuff over the summer holiday.
This was a really handy service - especially whilst there was a 50% discount on the price. That made it very good value for money. Really good for temporary storage with easy access.
so easy and safe to use, staff very helpful and friendly. very satisfied customer.
Easy to use. Standard Sunday opening times could be longer
I have never used a storage facility before and I found the staff very helpful/they explained the procedure very well. I am still using the facility
Everything was excellent, the staff were especially friendly
My experience at your company was better than the 5 stars indicated above for staff attitude. The two staff in the office were very friendly and knowledgable. It gave me a very good secure feeling that I wanted to do business with you. I have had the unit for 4 weeks now and havent experienced any problems. Excellent Customer Service.
I had never previously used a self-storage facility but after my experience, I will certainly use Big Yellow in the future should the need arise. They make the logistics of your move as straightforward as possible and I felt my possessions were 100% secure.