Customer reviews for Luton Self Storage

Really polite and welcoming chap. Very thorough.

Great customer service & friendly staff. Everything was explained to me & even managed to change the unit for me too.

Brilliant customer service

Your advisors are top class.We got served by one of your team members called Enerst (not sure of spelling) he was brilliant.very articulate,respectful and very professional. He took his time to explain everything and he answered all the questions not seeming annoyed at all,If your team has the same attitude as he presented then Big Yellow is a winner. When we 1st made equerries we met Brianna (was there temporary as she is based in Milton Keynes) l must say she was blissful ,very professional actually she was so good with us that she made us want to use big yellow as our choice. I have used other storages before and l can tell you that your storages are the best from the security to the cleanliness . Your prices are the best we even got half price deaconing for the 1st 4 weeks amazing . Thank you Big Yellow

Definitely would recommend Big Yellow. The process is straightforward and simple. The area is clean and the staff, Ernest Tagoe-Reinhold, was simply brilliant, professional, and courteous. Thank you, Ernest, you are the best.

Staff were excellent and most helpful

Ernest ,the guy at the reception was very helpfull and friendly,he gave me all the necessary information for a first time user of this service

I am not a new customer so it worked well for me. Generally easy online registration. Helpful receptionist. My storage was checked after I left and recptionist helped me with a lock.

Is really easy and organised, amazing attention, everything

The lady on the front desk, who's just been on holiday to Poland, was extremely helpful.