Customer reviews for Luton Self Storage

Brilliant

Fantastic storage facility. Made my home move process very managble, stress free and incredible 100sq ft room which housed all of our things plus space for more, for a detailed example, we had Superking mattress 3 wardrobes 2 tall cabinets 4 seater sofa very big Office desk 3 chairs Tv 25 boxes 20 bags of clothes Plenty of miscellaneous items 4 suitcases large and medium Still had space for more! The facility has excellent trolleys that can handle loads, very smooth and easy to use keypad system to get in and out of your room through a few doors. The rooms are very secure, sturdy padlock was provided for a fee but I kept it as it is very very high quality. They close at 5.30pm everyday (4pm sunday) but we did have needs to access our room later which was very kindly and effciently accommodated by staff for an extended access period until 11pm (can start from 5am also) for a small £5 which honestly is when we did most of our moving in and out to our new property. This made it so easy and straight forward, please bear in mind you must ask for this by callimg the very kind and hellful staff to have the extended access. You get refunded for the days you do not use if you choose to end your storage needs early, but 2 weeks notice is a must. All in all, I am very happy with this storage facility in Luton, and would most definately come back here again. There is a very premium more modern feel to Big yellow over the competitors, worth the price 100%. Thank you to Brieann for accommodating our stay.

All good thanks

Nikki was amazing today, she helped us move out of storage with ease and assisted with enquiries. Beautiful lady 😊

Had fabulous service from Dorcas, and I would recommend to anyone . Big smiles all round . Cheers

Listen, I really needed a storage unit today and Dorcas, she was AMAZING! She didn't disappoint. If anyone needs storage in Luton, get yourself down to Big Yellow Storage and speak to Dorcas. A*

Fantastic check-in experience - staff are so kind and full of information

Every time I come into Yello storage, I always have a very positive interaction with the staff. They are very warm and welcoming any problems I’ve had they have dealt with them promptly without any issues. I enjoy my time chatting to the ladies and find them very professional and welcoming every day.

Wonderful smooth service with a smile(and even some jokes).

Staff are really friendly, easy check in, good looking units