Responded promptly to emails and calls
Sarah Penelope
10 May 2023
Responded promptly to emails and calls
The service and support provided by the staff was excellent.
Amazing friendly and helpful service from phone call to visit and signing up but also understsnding my individual needs.
Very helpful staff ,friendly and went into detail ,answered all my questions easily.. Very good access to my storage space via wide corridors ,a decent lift and very good trollies ,decent parking spaces
Very polite, courteous and efficient
Every member of staff I have encountered either at the location or over the phone has been exceptionally well trained in customer service.
Kara was brilliant and explained everything very clearly and efficiently. We've never used storage before so her help was very useful to us. We had our 4 year old son with us who was on the verge of causing mayhem and Kara and her colleague went out of their way to entertain him too. Brilliant service 10/10 would recommend.
As my this is my first storage unit I have I thought it is very professional and informative and health and safety and attention to detail .
Good explanation of all aspects of the process
Very professional website and physical location. Staff were extremely welcoming and efficient. Prices are reasonable.