Clearly explained making it easy to understand
Gavin
6 Sep 2020
Clearly explained making it easy to understand
Everything has been dealt with really well from enquiry to moving in to the room Mark is great very helpful and efficient
From the first enquiry’s to move in our experience has been fault free. Everything was explained clearly, the process was easy.
Great facility and brilliant service!
Very easy to book, and Jenny was very helpful on phone
The whole process was very simple and easy
Everyone who I spoke to in person and on the phone was extremely helpful and knowledgeable. Jennifer in particular spent time showing various options before deciding and all procedures after.
Phil Baxter was excellent throughout the whole process. Very clear explanation and options discussed.
My initial consultation over web chat was easy and helpful. Contact throughout the pre-move process was quick and helpful. Phil Baxter and his team handled my final paperwork and move to the storage space brilliantly. Everyone was very friendly, informative and clear.
My first enquiry was to the Lancaster store. I had used the Stockport branch 18 months previously so had a good idea what to expect. The reason for storage was to store my daughter things for a month between leaving her accommodation to getting the keys to her new accommodation and not worth taking it all home. The initial call was to Mark who was very helpful explaining all different sizes of units for our needs. Everything was explained clearly. He also made a follow up call to me a few days later if I had decided on a move in date. We also had a follow up call from a female ( unsure of her name) but again so helpful. No questions needed. Covered everything and all explained clearly !