Customer reviews for New Cross Self Storage

good customer service

From the first interaction with reception, everything was seamless. The building was easy to find, the unit sizes are as described and the process from start to move in was seamless.

Customer service was amazing, the process was super smooth and explained in lots of detail. Deji was incredibly helpful and kind, very impressed with his service!

Really positive and polite service, and easy check in !! All round super helpful:)

Friendly and helpful staff; good facilities; conveniently located.

The Communication/Information/ was very clear friendly and straight forward….

I received the timely response for my request with price and volume; I received a phone reminder about the time for me to check in; Through check in process, Deji explained the rules with good clarity; I appreciate the extra service in the future for the Big Yellow Self Storage to receive my parcels. This will be a good reason for me to keep using the storage.

Vicktoria who did our sign in session was fabulous. She was incredibly helpful and explained everything incredibly clearly. A real asset to the company.

The customer service and the information received from the individuals at the store was impeccable.

Customer service was great. All employees were very polite and helpful at all times.