The customer service of all staff at the New Cross branch was brilliant. The whole process was easy and very well explained.
Samuel
17 Apr 2024
The customer service of all staff at the New Cross branch was brilliant. The whole process was easy and very well explained.
Easy to use in all aspects: the website, the check-in and the ins & outs of the warehouse. Feels very secure and trustworthy. Friendly and helpful staff members - makes me feel reassured and I don’t feel I annoy them, in face they genuinely happy to help.
Website very functional and staff very friendly and efficient
Everything is made simple and easy to use. Directions are pretty straight forward and it’s convenient for me to get to and from the storage units
Amazing customer service was provided throughout the entire process. It was also very informative and highly detailed with every aspect of the process
Needed storage very urgently and last minute due to moving house. Deji at New Cross is very professional and helpful. He managed to sort my issue out. Can’t thank him enough. Have recommended him to family and friends.
It was really easy! Simple check in online, and everything was sent really quickly. Passwords and confirmation all sent straight away, no waiting for quotes etc.
Easy check in, good communication, fast process and friendly staff. I am very happy with the service overall.
Very friendly and professional advisors
Everything