Customer reviews for New Cross Self Storage

Clear instructions and friendly staff

Everything went very smoothly, storage area clean. Staff super helpful and friendly

Clear information and sizes of storage. Pleasant reception staff

The ease of booking, checking in and looking at prices. When checking in at the desk, Krzys looked at the storage we had booked and was able to assist with our needs in a friendly professional manner

The woman at reception who checked me in was extremely pleasant, efficient and helpful; I really enjoyed her company as well as getting everything sorted.

Shane was very knowledgeable and professional. Shane showed us the room options and clearly explained upgrading options. Also explained the check in and out procedures very well.

Customer Service approach and support was very stunning.

Everything was explained very clearly. Mariola on reception was incredibly personable and made us feel very welcome. The facility is very easy to use.

The way you explain how Big Yellow Self Storage work.

Before I arrived, the van arrived with my things and the driver I had hired. The company provided him with some trolleys so that he could unload my things, which I later used to transport them. Also when I arrived at the reception Shane was super friendly and helped me with all my doubts, even offering me water when he saw that I was arriving in a hurry. I couldn't have had a better experience and advice.