Friendly and helpful staff; good facilities; conveniently located.
Gareth
13 Oct 2024
Friendly and helpful staff; good facilities; conveniently located.
The Communication/Information/ was very clear friendly and straight forward….
I received the timely response for my request with price and volume; I received a phone reminder about the time for me to check in; Through check in process, Deji explained the rules with good clarity; I appreciate the extra service in the future for the Big Yellow Self Storage to receive my parcels. This will be a good reason for me to keep using the storage.
Vicktoria who did our sign in session was fabulous. She was incredibly helpful and explained everything incredibly clearly. A real asset to the company.
The customer service and the information received from the individuals at the store was impeccable.
Customer service was great. All employees were very polite and helpful at all times.
Darren provided a great costumer service. He was keen on showing me around and finding the best fit for my needs
Simple , easy and straightforward service. Less protocol
Mariola was extremely helpful when I was checking into my unit. She was informative, helpful and very kind. I felt very confident moving into my unit after our conversation.
I was greeted very kindly, asked questions about myself, and allowed to move my stuff in a bit later than usual because of unforeseen circumstances. I was treated so generously by Christopher and Deji