Customer reviews for New Cross Self Storage

4.9 out of 5 stars
1517 reviews
Before I arrived, the van arrived with my things and the driver I had hired. The company provided him with some trolleys so that he could unload my things, which I later used to transport them. Also when I arrived at the reception Shane was super friendly and helped me with all my doubts, even offering me water when he saw that I was arriving in a hurry. I couldn't have had a better experience and advice.
Ainhoa
17 Oct 2022
Good contact with me Friendly interaction with staff in reception. Polite, helpful and clear advice about next steps etc
Audrey
16 Oct 2022
Great customer service phone calls to confirm booking and if I needed Any further assurance and assistance
Edward Paul
3 Oct 2022
Stuffs are friendly and efficient. His name is Shane North I remembered
Lingjun
5 Sep 2022
patience,clear,and detail.
Han
24 Aug 2022
Easy professional and felt a secure facility
Thomas
14 Aug 2022
Customer Service
Alejandra
5 Aug 2022
The colleague who served me, Shane was very helpful through all stages of checking in. He showed me the room, explained how the process worked and provided other options should we exceed our storage space. He was a very good part of the storage process
Max
25 Jul 2022
Shane was great and checked me in soo smoothly. Great experience
Daniel
15 Jul 2022
Friendly welcome. Shane found the booking and conducted a tour to ensure the unit reserved was adequate for our needs.
Stephen
11 Jul 2022