Customer reviews for Newcastle Self Storage

4.8 out of 5 stars
480 reviews
Very quick, efficient and courteous.
Dave
14 Jan 2021
No complaints - I found it straightforward and staff were very helpful responding to my queries and offering suggestions.
Paul
11 Jan 2021
Rebecca was very efficient and knowledgable, she made the difference for me choosing against safe store which was actually closer. Explained everything really clearly and was very hospitable
Luke
29 Dec 2020
Richard was superb throughout. The quote was easy, the website straight forward and access good as well as being secure. The idea that you cannot update your comments over time using the web site is odd and the 1-2 hour waiting time to get approved your own insurance just unnecessary bureaucracy. Hence the scoring.
William
21 Dec 2020
The process wasn't as clearly explained as I'd hoped but on arrival, the staff were extremely helpful.
Emma
19 Dec 2020
Rebecca was our main point of contact - she rang when we enquired about an online quote offering to provide further information We had several quotes and Rebecca was able to match as close as possible the most affordable one She remained in contact until we made a decision and then made the process of signing up and viewing really painless Rebecca is a great asset to you and the key reason we chose Armadillo
Carole
25 Nov 2020
Everything was explained to me so seemed easy to understand.
Irene
4 Nov 2020
Very well handled and good follow up to check I was happy with everything.
Susan
29 Oct 2020
Everything was done well and very easy to get sorted and start moving my household goods into storage will recommend them to friends and family.
Michael
28 Oct 2020
The entire process from start to finish was exceptionally well handled. Rebecca and her colleagues were helpful and efficient and offered great advice at every point in the process. We were extremely impressed.
Thomas
16 Oct 2020