Staff welcoming, knowledgeable and friendly. Location clean, tidy and accessible
Matthew
27 Mar 2024
Staff welcoming, knowledgeable and friendly. Location clean, tidy and accessible
Excellent service and facilities
Great customer service from Gary
Everyone was very friendly and professional
customer service, especially Gary
It was very clear to me since the first call how and what to expect and on arrival they were very friendly and caring and helped whose what is best and advised what is better even regarding finance part . The instructions was clear and easy
Costumer service
What you did particularly well was employ Gary and Joseph. I do hope that head management realise that these two people do your company an amazing service by being one thing: COMPASSIONATE. They are honesty two of the best ‘front of house’ people that I’ve ever come across and that’s across every sector including Hospitality. I’d hazard a guess that most people that use storage facilities have been through something tough and to put your favourite possessions in a cold lock-up is tough so the fact that Gary and Joseph CHOOSE to make each of your customers at ease is something that you, as employers, really really should take notice of.
Friendly team, great service
Always professional & friendly. They always make me feel I’m home from home, I always feel safe at the Kensington branch Jo & Johnathan always ask how I’m doing and if everything is ok with my room. Thank you