Customer reviews for North Kensington Self Storage

Everything was very clearly explained. Employees especially mr Jehad are very professional, confident and made me feel that I could trust. Big Yellow was a bit more expensive comparing to some other storage companies but I preferred working with you after speaking to mr Jehad on the phone because I felt that you are more reliable and professional in your field, I am very happy for that choice. I would definitely chose Big Yellow again in the future and highly recommend to my social circle.

Joseph explained everything clearly and had us checkin within 10 minutes. Trolleys available really made it easy to unload vehicle and get to room quickly and efficiently.

Maria and Joseph could not have been more helpful keeping the price as low as possible and helping me move in. A very high standard of customer care delivered with grace. Thank you. Iain.

Everything was so easy and well organised. I really appreciated the follow up calls as I was prepping to move and the call the day before to see if I needed any more assistance. I also really appreciated how Big Yellow were able to recommend a removal company. You never know who to choose, and it helped that they had a company they worked with on a regular basis.

Great Customer service. The team were fantastic explaining everything and going the extra mile with service.

It was made quick and easy and there was great coffee served and I was offered a busicuit! Even carried my boxes to my storage room once we were done.

Joseph was very clear with information, and thorough in explanation of T's & C's. He also showed sympathy for my situation (moving under difficult circumstances). Aside from that, the online check-in system was clearly laid out, and the location easy to access, and clean.

Staff were very helpful, friendly and went beyond expectation.

Staff very clear, helpful and good-natured. In particular Maria and Joseph. Also Jehad.

Fantastic customer service