Experienced the best customer service by your staff. The booking lady Danni was amazingly patient and helpful. The chap at check in was funny and professional. Couldnt have had a better experience using big yellow for the firs time.
The young man stayed behind when we turned up late and made him late Lovely attitude
Joel was very helpful and made the experience pleasant and easy.
The staff Joseph and Maria were very friendly and engaging, offered tea and biscuits, they didn't tell us about late access which set us back. But overall very good helpful team.
Joseph was very knowledgeable and helpful when it came to questions regarding the items I was storing. He answered all my questions clearly and provided good advice
Very efficient and helpful at a very stressful time for me
Joseph was cool, friendly very helpful, informative and nice. Really good customer service. Answered all our questions.
Service was beyond expectations, both on the phone and at check in. Over the phone I was offered a much better deal that what I had signed up for. At the facilities (North Kensignton), Joseph walked me through the procedures while being a stupendous host (great coffee, great conversation).
Not only was I given great advice form the Fulham branch which I was leaving but notabley Jospeh Whitby from the Norh Kensington (scrubs lane) branch I moved into went above and beyond to help me settle in. He was fast and officiant and charming.
I have all my questions answered, all concerns washed away