Customer reviews for Norwich Self Storage

4.8 out of 5 stars
1717 reviews
Helder was fantastic, very welcoming and excellent all round customer service. Got my storage unit set up in 30 minutes. Highly recommended
Tom W
3 Jul 2025
Great experience, It was simple to check in and it was simple to get my stuff in. Very friendly staff as well.
ososmister
2 Jul 2025
Helder was extremely helpful, stayed late to make sure we were all okay. So lovely and made the process go smoothly. Even offered us refreshments! Thank you Helder!
Iz
29 Jun 2025
Came in on a Sunday 20 minutes before closing and Helder working was so lovely and helpful. Great service and got everything sorted perfectly. Would recommend to anyone looking for a storage facility in the area!!
Leah jamieson
29 Jun 2025
Great storage unit company, willing to be flexible and have worked with us to change our rooms as we grow as a business! Big thanks to Rob and the team who have gone above and beyond and don’t just give the “computer says no” default responses - Rob genuinely cared about trying to help us out and can only recommend this business to others
lewis horton
28 Jun 2025
Excellent service. Friendly and helpful. Thanks Helder
Alejandra Trava
28 Jun 2025
Helder was a great help in getting me settled into my unit. Explained everything to me perfectly without it being too overbearing, will definitely come back if I need to/recommend to others :)
Kwinsella Macotia
27 Jun 2025
Very quick and efficient service with employee Gavin. Would highly recommend
Myah O'Shea
23 Jun 2025
Great service! Rob and Gavin were extremely helpful especially as I was all alone!!!
Franchesca Argana
23 Jun 2025
Even though we arrived close to closing time due to our taxi getting delayed, Gavin stayed late without any fuss to make sure we were fully sorted. He went out of his way to help us, and made what could've been a bit of a stressful situation and as well easily could have told us they were closing but instead took us in, and was relaxed and easy. You don't often come across service like this anymore so thank you Gavin, for going the extra mile. It really made a difference!
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23 Jun 2025