Customer reviews for Norwich Self Storage

Fabulous staff especially Helder, Gavin and Rob, who looked after my wife when she arrived at Big Yellow with our removals.

Personal contact by phone

Great customer service, personable, helpful, and patient.

Good customer service - great talking to real people who were knowledgeable and good tech

I did all the booking online and remotely. I loaded with Gavin who was a star. All our belonging are now in the storage container. Brilliant

I appreciate how you went out of your way to accommodate the early delivery of my goods.

extremely easy to find and great staff

Very friendly service by Gavin. Following up and giving a personal experience

Everyone was very professional from the first moment. I didn’t really understand the policy etc , I phone and a lovely lady explained everything in details. I then asked her to take the booking over the phone as I wanted to play safe and don’t mess around, and she was delighted to do so. Once I arrived for doing some paperwork, I was welcomed by Helder, a very kind, polite and professional man who directed me through every step (including Fire evacuation)

Everything was explained so well that booking a storage container became very easy thanks to Helder to explained everything to me.