Great customer service from Helder, easy booking and easy check in
Ann
6 Jul 2024
Great customer service from Helder, easy booking and easy check in
Rob and Gavin were supremely helpful since our initial call right through to unloading at the storage facility. Very understanding and did all they could to make what can be a stressful time very relaxing
Staff excellent all explained very well
Helpful, friendly staff who were informative and knowledgeable.
Friendly and approachable staff. Explained everything in detail. Kindly answered all questions. Heavy duty padlock given as well.
GAVIN at the Norwich storage was really helpful and efficient. He explained everything really well and helped us as much as we needed. He was really polite and friendly. The facility is so clean and it's so easy to check in and to access our unit. Wefeel really confident using the Norwich Big Yellow facility.
Your service is very flexible. I was informed of the process of using the facility in a clear manner. Everything looked clean and tidy.
All of the team made myself feel very welcome. The whole process was dealt with easy. Very happy with the service they gave
Easy to book and organise. Welcoming and easy to check-in.
the staff at reception is great