Efficient Communicating well Helpfull Bob was really freinly and professional.
Victoria
14 Aug 2022
Efficient Communicating well Helpfull Bob was really freinly and professional.
Staff were very helpful and showed us around
Helder was incredibly helpful throughout the whole process. Giving us clear instructions and guidelines for the unit and taking an extra hour out of his evening to help his customers!
Great customer service from Helder. He was polite and explained everything clearly including the terms and conditions. He took the time to ensure we were happy with our unit and told us about the facilities available.
Very friendly and helpful staff, clean facility, very clear and easy to follow instructions
The building works well; air conditioning is very welcome.
Great customer service
Helder explained everything very clearly and was very patient
The in person check in process was easy. Rob (the receptionist) provided the necessary details I needed to access my belongings in a clear way.
I have stored with Big Yellow for many years and always experiences excellent customer service, clean facilities and very welcoming team members