The staff at Big Yellow Norwich were so helpful, they went above and beyond to make the process as smooth as possible. Special thanks go to Helder De Sousa he is a real asset for the Big Yellow company and as a representative of the brand.
Very well explained in detail the benefits
I found it all very efficient but the manager spoke very quickly when explaining things on our check in . I know it may be very simple but I think it would be good to remember we are trying to listen, process information and retain it !
As previously the service was top notch, easy to get a quote, simple to book and the Norwich staff are all lovely to deal with
Very easy to organize, Ethna was very helpful.
Very easy to use from initial enquiry to storage completion
Came in and needed a unit immediately - I had received an online quote, but not booked. Gavin was able to help immediately and found me suitable storage. I found Gavin Extremely helpful and made the whole process easy to understand (I have never used storage facilities before)
Rob was excellent. Helpful, friendly, clear instructions and knowledgeable. Moving in process was smooth and easy.
On line booking system was easy to use and staff very polite and helpful
Handled quickly and efficiently. Stress free