Every member of the Norwich team was so helpful and efficient and made the whole process very easy and free of any stress
Sheelagh
11 Oct 2020
Every member of the Norwich team was so helpful and efficient and made the whole process very easy and free of any stress
I completed the online check in but still had lots of things to sign etc when I arrived, frustrating as we had limited time
Very helpful and very friendly. The registration was done quickly and staff were very helpful.
The process was straightforward. Great help from the team. I certainly recommend
Very good - as a first time user it was clear, helpful and friendly. Really appreciated the upfront discount. The chap Helder was very courteous and followed up to make sure we were on track. Funnily i thought - why are these chase up calls not annoying me? Think it was because i needed the reminders and help to get organised. Much more helpful than i expected.
My initial enquiry was made very easy, as Helder (employee), called right away to talk me through the process and advise my on my queries. When I moved my belongings into the unit, he also was very welcoming and helpful.
Clear and perfect
Good comms all the way through from booking to locking up the unit
An 'emergency move', we didn't have all the information ready. Gareth was SO patient while we sorted ourselves out. I cannot praise him enough. He made a mini crisis into a calm well organised experience
Efficient, safe and convenient storage process and facility.