Efficient, effective and polite service
John Benjamin
18 Sep 2021
Efficient, effective and polite service
Really polite & well organised staff made the process really easy
The online registration process is super complex and cumbersome. I filled out less paperwork to buy a house. When I rented a unit 4 years ago I was in and out in 15 mins and big yellow did all the work not me. You have put all the work on the customer.
From the First phone call to storage was faultless.
The process from start to finish was very easy. There was lots of help and advice from my first phone call till the final storage of our goods.
All explanations given was satisfactory
Very easy and efficient, Ellie at the Nottingham branch was very friendly and helpful.
Very friendly and easy
Ellie has been extremely helpful from the first phone call to moving in. when I had to change my dates, quite significantly, both she and Tom helped make the process seamless
Very easy and simple