Great customer service, organised and efficient
Sarah
5 Jun 2017
Great customer service, organised and efficient
Just what we wanted. And at the right price the staff were very approachable and helpful.
Easily accessible, friendly staff, quick and easy paperwork
We were repeat customers, having previously found your company services to be excellent. On our return this time, I was hugely assisted by Tom. Nothing was too much trouble in his dealings with us from advice about the size of unit we needed, to paperwork, ensuring my discount voucher of £50 was applied, to his help at check-in time. It is a real pleasure nowadays to experience true customer service such as that provided to us by Tom.
Friendly and understanding staff, very thorough and reassuring. I had unfortunately missed my moving in date but they were happy to change this and did so with the utmost courtesy which I appreciated.
Very convenient online booking service, straightforward process, extremely helpful staff, good choice of room sizes and flexible opening hours.
Both stephen and Thomas were very friendly and helpful and made a very stressful relocation that bit easier. Would highly recommend to anyone needing storage!
Very helpful staff
Easy to arrange by phone and on line. Quick responses. Friendly staff.
What made our experience particularly enjoyable was the customer service we received from Steven (Nottingham branch) before and upon our arrival. He was incredibly friendly, helpful and very approachable. He made our experience as easy and relaxed as possible. He is a credit to the team and to the company. Please pass on our thanks.