Lily and Dan were both extremely friendly and professional when confirming on the phone and checking me in, respectively. Dan was very thorough in explaining how everything worked and making sure everything was in order, and the whole process was faster than I expected.
The whole process of booking was very straightforward, and the costs etc were explained very well. I am delighted that I chose Big Yellow Storage.
Customer service by Bhrin was excellent and made the process of renting a room super easy
Excellent communication and very friendly staff on site.
Easy to use service.
Lovely young man Krzysztof was extremely helpful. Showed me around and was very professional!
Explained everything clearly
General level of service before I ‘moved in’ plus counter help on day. Excellent service although feel it’s expensive, hence a 9 not a 10.
Dan was very friendly and helpful, talked me through everything very clearly and was extremely accommodating even though we were running behind schedule.
Good communication and customer service from Bryn.