... a clean, dry, accessible space to store goods for an indeterminate amount of time. The staff were very friendly and helpful, and I would thoroughly recommend Big Yellow.
The whole product is almost excellent. The only thing that is missing is a scheme similar to other companies that let you sign up for a year at a time with a reduced rate to reflect your long term commitment. My gym for instance, gives me two months free a year because i commit to 12 months up front.
Providers of much-needed space for all our toot and conveniently just round the corner from children's dance class! i have re-discovered my carpets and wall space. The staff at BYB are brilliant, access is easy and security fantastic.
A useful storage place for our Yuoth organsisations equipment. Friendly staff, Easy to use.
The storage facilities are very well organised with good security which is simple to use.
Extremely helpful manager when I came to enquire about storage space, easy to set up contractually, a great service. I particularly like the way the whole facility is extremely clean and well lit, and not at all dark and "spooky" as some storage facilities can be. Parking and van access is excellent and the lifts are large and spacious making moving stuff in and out very easy. I would definitely recommend it.
We have found the Orpington Big Yellow store to be 100% from first booking our room and ongoing with delivery of invoice, advice, support and response to any queries. A very good experience, especially the staff who should be commended on their knowledge, politeness and professionalism.
We were undergoing a very stressful loft conversion and needed to store everything from the loft until the conversion was complete. As it turned out, storing our items was the most pleasant part of the whole experience. The staff could not have been more helpful, or the facilities any better. From adding more stuff to the inventory to accessing our storage facility after hours, nothing was made difficult and the whole experience was hassle free, (unlike our loft conversion.)
My experience of the Big Yellow Storage company was very positive. The place was clean (if a little surreal with the piped music, but it might well be scary without!), well staffed by friendly and polite human beings who understood the potential drama of moving, and felt secure.