Very smooth process
Stephen
30 Sep 2016
Very smooth process
The staff were very helpful, Jenny especially.
We found it was very easy to deal with at you're warehouse and on the web site. We also found you're staff very courteous and helpful.
Very professional and friendly service, follow up and operation. Michelle and Dan at Big Yellow Poole were brilliant from the moment we first enquired right to the check-in day. Thank you.
Firstly, Dan from Bournemouth/Poole was very helpful over the phone and offered a great deal, once we arrived the paper work was very quick easy and simple. He showed us to our unit, explained all the t&c, was very helpful in answering questions. Great easy tour, very simple processes.
The very helpful & friendly staff. I was shown around by Dan who explained everything very clearly & also offered me a cup of coffee/tea which was very considerate. Excellent clean facility with easy access. The building inside & outside.
Excellent customer service by Jennifer Dale. Everything fully explained and walked through instructions and out of hours. I did not feel rushed great experience it took the stress away
It offered exactly what we needed. The staff were helpful and the trolleys provided were invaluable. Being a student this is perfect and other students would benefit.
Ver efficient and friendly staff. Tried to overcome any problems and sorted issues out.
the service once we rented was excellent but the badgering we got beforehand wasn't