I've been storing at Yellow Stories for years, and I can highly recommend them. The staff is amazing and attentive, and it is convenient to get in and out. Now, with a new app, it makes things so much better than actually remembering numbers all the time.
Rob was very helpful. Plenty of relevant information and pleasant too.
Courtesy call in the morning, easy check in, amazing staff.
Jim and Judith were very helpful in aiding me to secure the perfect size unit i needed!
I joined in 2020, I leave today, 2026. In my experience I've had nothing but great experiences. The staff are friendly, helpful, kind, approachable with the ability to solve any issues. They go above and beyond for anyone's needs. I've been treated more than fairly throughout my experience. Big yellow storage is the only company I will use if ever I need it again!! Great staff, great company!! Thank you for everything you have done and helped me with!! Sad to go!! Big love to Cheryl, Rob and the team. Good luck to you all in the future!! Tara Xx 😘
Such a pleasant experience with Salma and Cheryl so friendly
This is the best storage I have used in both portsmouth & london. Jim has been so accommodating, thanks so much Jim and team :)
Really friendly staff, amazing people, extremely helpful
Excellent customer service, all the staff are super helpful and knowledgeable and deal with everything efficiently and the storage units are secure and clean
Very friendly and accommodating staff who were able to help us upgrade to a larger room on the morning of our move. The whole process was easy, the app works really well, and the customer support was excellent throughout. I would definitely use them again!