Customer reviews for Portsmouth Self Storage

Friendly staff and very helpful

Rob was incredibly helpful and explained everything in detail, very happy with our experience😁

Very easy and Rob very friendly and helpful.

We are traveling on holiday and desperately needed to store some of our luggage. We called Big Yellow and I spoke to Robert who gave his lots of options and began the paperwork. When we arrived he showed us the unit where we immediately stowed what we needed and we were in and out in less than 15 minutes. Being international guests we had no idea for the service would be like but we were greatly pleased. Robert did a great job from start to finish we would not hesitate to recommend his store to anyone. Everything was fantastic.

I had such a fantastic experience at this storage unit! The customer service was absolutely top-notch – everyone was so helpful and friendly. It really made the whole process super easy and stress-free. Highly recommend!

Really friendly and reliable service! I would highly recommend

Jim and the other guy who was on duty on the 4th july were lovely. Jim made transition for easy as I was in a vulnerable situation on arrival. But explained everything to me clearly and my belongings are safe and I feel reassured that my items are safe

From the online check in to coming in and setting up it was a very easy process, and it was made even easier by Jim one of the staff members. He was very kind and helpful and made the process quick and efficient, with no hidden payments as well and he explained everything thoroughly so I understood everything. He was also very patient with me. This is my second time using Big yellow and definitely will continue to use it.

Very respectful staff, fast & easy. Jim & Saif are amazing 10/10

Jim was super informative & helpful with checkin!