Customer reviews for Portsmouth Self Storage

I genuinely couldn't have asked for a smoother move-in experience. From start to finish, everything was totally stress-free and made the whole process incredibly easy and straightforward. A huge thank you to Kirsty, who was absolutely brilliant - so friendly, helpful, and welcoming. She made me feel at ease at right away and went above and beyond to ensure everything was set up perfectly. Highly recommended for anyone looking for secure, reliable storage with outstanding customer care!

Best services

Amanda & Rob were really helpful and friendly, and explained everything clearly. Thank you!

Excellent customer service, friendly welcoming and professional highly recommended

So far I have had the most amazing experience with Big Yellow Storage, Portsmouth. My circumstances aren’t positive and I just have to praise all of the staff as they are all so friendly and welcoming. From the easy website booking system to the ease of moving the ‘move in data’ the process is so straight forward! I have had a few follow up calls to offer recommended removal companies and offering to downsize the storage I have as I may not need such a big space. They also offered support with my inventory. Amanda and the team I have dealt with so far have made this so unbelievably smooth and positive. Amanda is an absolute credit to the reception team! Couldn’t have asked for more - they just know MOVING is so stressful so this was a breeze!

Staff was extremely friendly, they showed me up to the unit, helped me unload and then walked through the payments etc with me. Very helpful, would recommend!

This was my first time using Big Yellow Self Storage and I’m really impressed. The staff were super helpful, explained everything clearly, and made the whole process really easy. The facility is clean, secure, and well-organised. I felt confident leaving my things here and would definitely recommend them to anyone looking for reliable storage!

Brilliant service everyone is friendly and helpful

Very easy process, staff are very kind and helpful

Lovely team! Great service!