Customer reviews for Portsmouth Self Storage

4.8 out of 5 stars
1214 reviews
Excelent service. Helpfull staff. A great business.
Simon Gibbs
18 Jul 2025
Can’t fault the service of Cheryl when I got checked in, couldn’t do enough to help and was always happy and cheerful! brilliant place to store your belongings
arnie steere
16 Jul 2025
Excellent and friendly service. Thanks very much Rob 😀
John Ashlin
16 Jul 2025
Excellent friendly service, everything explained well and great storage.
Phil Buchan
15 Jul 2025
I genuinely couldn't have asked for a smoother move-in experience. From start to finish, everything was totally stress-free and made the whole process incredibly easy and straightforward. A huge thank you to Kirsty, who was absolutely brilliant - so friendly, helpful, and welcoming. She made me feel at ease at right away and went above and beyond to ensure everything was set up perfectly. Highly recommended for anyone looking for secure, reliable storage with outstanding customer care!
Julia
14 Jul 2025
Amazing staff and so helpful, safe environment
mo kv
14 Jul 2025
Best services
Santosh
11 Jul 2025
Amanda & Rob were really helpful and friendly, and explained everything clearly. Thank you!
Alice Hawtin
7 Jul 2025
Excellent customer service, friendly welcoming and professional highly recommended
John Wilson
5 Jul 2025
So far I have had the most amazing experience with Big Yellow Storage, Portsmouth. My circumstances aren’t positive and I just have to praise all of the staff as they are all so friendly and welcoming. From the easy website booking system to the ease of moving the ‘move in data’ the process is so straight forward! I have had a few follow up calls to offer recommended removal companies and offering to downsize the storage I have as I may not need such a big space. They also offered support with my inventory. Amanda and the team I have dealt with so far have made this so unbelievably smooth and positive. Amanda is an absolute credit to the reception team! Couldn’t have asked for more - they just know MOVING is so stressful so this was a breeze!
Natalie Wylie
4 Jul 2025