The staff have always been very friendly and professional. The facility itself is very new and clean and secure. Really if you have storage needs I don't see you could ask for much more.
What I really like about the Big Yellow Storage in Reading is that it is quite close to where I live, brand new, security is brilliant and easy to use, the staff are friendly but when you're set up its all automated which is great for those anti-social people like me! Ha ha. I would highly recommend them!
Big Yellow took the time to show me a variety of storage options and helped me assess what was best for my needs. Comparing them to other local facilities, they were by far the most helpful, secure and accessible making them the obvious choice.
Excellent storage facility located in easy to access position. Brand new building, very clean and easy to use. First class security measures, provide peace of mind.
The Reading Big Yellow store is the most conveniently located storage company in the area, with direct access to the A33. Loading and unloading is extremely easy with about 10 meters between your car and the elevators. The facility is extremely secure. For long term stays it could get a bit expensive, but I stayed for 8 weeks it was a really good deal with the 50% discount.
Excellent service and facilities delivered by staff with a can do attitude. I would reconmend Big Yellow to any individual or business with a storage need.
I was very impressed with Big Yellow right from my initial contact by telephone and then follow through to all of the processes required to ultimatelly store my goods at the Reading facility. Of particular note was the very clear telephone explanation of the pricing structure and the terms and conditions of Big Yellow's offer followed by confirmatory email, and the quality of service at Reading which I would describe as exemplary. Pricing was not my main criteria provided that Big Yellow was broadly competitive and my reserach into other providers found that they were. The quality of both service and the immaculate storage facilities carried the day in my decision alongside competitive pricing.
The cost was above what I would expect but the facilities were good
Excellent staff service: they will make the whole process as easy as possible and are unfailingly helpful.