Customer reviews for Romford Self Storage

Friendly, professional service

Communication I visited twice and each time the staff on reception were exceptional in the way they took time to communicate the information. It was clear, concise, & friendly

Very professional and explained everything clearly. Great service from Jag and Gary.

We visited before we confirmed and the staff were extremely helpful. When we returned they were again extremely helpful and spent time answering our questions

Paul, the member of Big Yellow Self Storage at the Romford branch on Ashton Rd was extremely helpful and kind, explaining us what the options are and show us everything that we need to know in no time. We were really impressed with the whole service and our plans is to become one of your regular customers. Thank you Paul and Big Yellow!

Online reservation made, follow up calls received to confirm procedures to follow. In store interaction very polite, efficient and helpful.

Enquiry was handed great, had phone call from Gary after filling in the on line enquiry form, he explained everything clearly and answered my questions fully

Very easy, good support online and the team in the store were fantastic and really helpful.

Website was straightforward and received a follow up call to clarify everything which was helpful

The team was amazing. They were really patient answering all my queries on the phone and once we got there the person who completed the check in was simply awesome. We booked the wrong size and he was so friendly showing us around and explaining everything in detail and coming up with various options for us