Whole process was quick and easy. I was made to feel like there was no ask too big. Caroline particularly was great! Thank you!
Sarah
28 Jul 2022
Whole process was quick and easy. I was made to feel like there was no ask too big. Caroline particularly was great! Thank you!
Helpful customer service Easy to use booking system Great locations
close personal attention follow-up on requirements friendly knowledgeable team
Was having a crappy day moving, heavy lifting, traffic etc. But when I got to your facility, Alaina was great, friendly and extremely helpful. She cheered me up a bit. Great member of staff. Well done.
Friendly, professional, knowledgeable, efficient check, and explaining how it all worked with brilliant suggestion. Extremely well done. Couldn't have asked for better
convenient to use. Storage areas are clean and well-managed.
Easy to set up, easily explained over the phone by staff. Treated well in store when signing documents & accessing storage.
Very friendly and undertstanding staff. Hannah was most helpful.
All members of staff extremely helpful and courteous. especially Keerat, Hannah and Elena.
The entire process from start to finish was easy. I spoke to someone at Richmond who talked me through the space I needed and indicated that although it was not available at that branch, he could see that it was in Sheen and put me in touch with them. The Sheen branch were extremely efficient and the booking and check in processes were simple and effective. Everyone I dealt with from Big Yellow (4 different people to date) have been helpful and efficient.