The staff were extremely polite, friendly and helpful.
Tony
3 Aug 2016
The staff were extremely polite, friendly and helpful.
Excellent customer service, good explanation of how it works. Very secure with alarms, locks etc.
Very friendly, helpful and informative member of staff who explained all the options available and who took the time to show me how it all works. His name is Scott and he works at Big Yellow Sheen on Lower Richmond Rd, London
Easy process for signing up, friendly staff helping to identify most appropriate unit size, easy check in process (with cup of coffee).
very good customer service and very likeable guys at reception. V helpful too.
very efficient - staff were helpful and clearly trying to do a good job. Went out of his way to make sure I had what I needed and gently but appropriately
From beginning to end, everyone was so helpful, polite and kind.
Insurance that you offer is only valid if I can prove negligence on your part. Lack of clarity on who big yellow will share my (and emergency contact) personal data with. On the plus side, the staff member was very professional and polite.
Very helpful people on the front desk. Clean and secure premises, particularly the lock up store we rented. Good access for large lorry. Boxes and packaging too expensive so we bought them elsewhere.
Efficient and quick processing of unit hire.