Great service. Super easy website to follow. Check in was straight forward. Great staff helping us with everything.
Jamie
24 Oct 2016
Great service. Super easy website to follow. Check in was straight forward. Great staff helping us with everything.
I thought it was more expensive, but the rates are good, the storage units are very good, clean dry and safe.
I filled in the information required on-line and then turned up to make my first drop off Saturday morning. The service I received was superlative. Friendly, efficient, knowledgeable. All questions answered efficiently and without hesitation. Could not have asked for more. Many thanks and congratulations on your great staff.
Moving home is very stressful time, however, Mr Najdi and Mr Williams friendly and professional approach helped immensely to reduce stress. The process of hiring the storage and going through the related matters were made very simple and clear. We are very satisfied.
Helpful staff
Great service and rates offered by Big Yellow, particularly at the Sheen store. Scott in particular is great at what he does and remembers everyone, even customers from years ago so it's always nice to chat to him and he makes you feel like a valued customer. I will definitely keep using Big Yellow in the future. All the staff I've encountered at Big Yellow are very personable and friendly, which certainly makes all the difference and is one of the main reasons I have given a 10/10 rating.
The staff were extremely polite, friendly and helpful.
Excellent customer service, good explanation of how it works. Very secure with alarms, locks etc.
Very friendly, helpful and informative member of staff who explained all the options available and who took the time to show me how it all works. His name is Scott and he works at Big Yellow Sheen on Lower Richmond Rd, London
Easy process for signing up, friendly staff helping to identify most appropriate unit size, easy check in process (with cup of coffee).