Guy in the office was frienfly knowledgable and polite. Also had inquired some years ago and info was still to hand
Michael
31 Oct 2016
Guy in the office was frienfly knowledgable and polite. Also had inquired some years ago and info was still to hand
The room is clean, dry and easily accessible. Parking is easy. Polite staff. Communication was good.
Really helpful staff, reasonable pricing and flexibility in terms of my needs and timing
Great service. Super easy website to follow. Check in was straight forward. Great staff helping us with everything.
helpful, polite, accommodating customer service, easy move in, good facilities
I thought it was more expensive, but the rates are good, the storage units are very good, clean dry and safe.
I filled in the information required on-line and then turned up to make my first drop off Saturday morning. The service I received was superlative. Friendly, efficient, knowledgeable. All questions answered efficiently and without hesitation. Could not have asked for more. Many thanks and congratulations on your great staff.
Moving home is very stressful time, however, Mr Najdi and Mr Williams friendly and professional approach helped immensely to reduce stress. The process of hiring the storage and going through the related matters were made very simple and clear. We are very satisfied.
Helpful staff
Great service and rates offered by Big Yellow, particularly at the Sheen store. Scott in particular is great at what he does and remembers everyone, even customers from years ago so it's always nice to chat to him and he makes you feel like a valued customer. I will definitely keep using Big Yellow in the future. All the staff I've encountered at Big Yellow are very personable and friendly, which certainly makes all the difference and is one of the main reasons I have given a 10/10 rating.