I was very impressed with the service and set up at the Big Yellow in East Sheen. The staff were really helpful and the whole place was very well organised and easy to use.
Every aspect of the experience so far has been excellent - staff have been helpful rather than pushy, the induction was very thorough and professional, and accessing the storage has been a breeze - easy parking and a very straightforward entry/exit system that even I can't mess up. The only downside I've found is that store is so clinically clean and tidy that I almost dread going home afterwards.....
Helpful, informative staff. Total commitment to making storage arrangements easy for their customers.
Great service overall. Staff was very very helpful, with positive attitude. Will use again!
Very helpful and efficient staff who have been nothing but courteous. Storage very clean. no complaints at all.
Having never used storage befor, I as delighted to find how flexible Yellow storage was for my needs. It is convenient, good value and the staff were very friendly. I feel safe that my possessions are stored there. My only point is the rooms could benefit from a light (automatic when doors open perhaps?)
The best thing about it are the really friendly and helpful staff!
Helpful & efficient service provided at East Sheen.
Very helpful and happy staff with a good attitude - even made me a cup of tea when checking in! Clean and secure facilities and good car parking available.
For a first time user of self storage, I was very apprehensive at first. However within half an hour of meeting Doug - my customer account manager. I had more than enough information and felt completely at ease with storing my belongings with Big Yellow. I will have no hesitation in using them again! Fantastic service, space and ease of use.