Customer Service & efficient processes
Adam
6 Mar 2022
Customer Service & efficient processes
Efficiency, security, ease of access. Most of all the welcoming attitude of your staff was brilliant.
April and Louise were very helpful, from my original phone call to setting our business up with a container/padlock/insurance. The whole process was very easy and straightforward.
Helpful and friendly staff, Trina a gave options for storage size and changing date of entry was easy.
Trina made the whole process brilliant
Everyone was so pleasant and helpful from the first telephone call to moving in . Trina was absolutely marvellous and her customer care superb . A credit to you to have such a helpful team
Communicate and keep in touch
I was met by a member of staff who knew immediately who I was. She was patient with me when I didn't have enough money on the debit card and asked if I needed any help.
Great customer service, very professional.
Excellent introduction from reception and all staff through on-boarding