Lovely helpful lady
Sarah
31 Jul 2017
Lovely helpful lady
Mel the Salesperson was very helpful and made the whole process very easy.
Fantastic customer service. Friendly staff and always willing to help out and answer questions. Kept me up to date on things through phone calls, emails etc. Would definitely recommend to a friend or colleague
The agent Trina was extremely helpful, pleasant and professional. Made the whole experience very pleasant and explained everything very plainly, answering all our questions to our satisfaction. She also gave very good advise about packing. I visited with my son and we both felt very well looked after.
Very efficient, friendly service from start to finish. Exceptionally clean reception and storage areas.
its a great and well organized place, easy to access and great use of technology, in addition the employees are very helpful and experienced, very clean and have a very wide options for storing rooms.
Very easy process and good service throughout all booking aspect, very friendly and helpful, and everything explained in detail by Trina Lowe
Handy location, helpful staff (Mel), good security, easy access.
The only thing I was a little unhappy about was not being told in advance that i was being charged for the padlock. Otherwise excellent, attentive level of customer-service :-)
Only one member of staff to book us and two other people in. She was excellent but it meant we had to wait some time. There needs to be more than one member of staff on especially when we are shown to our storage room.