Everything spotlessly clean, very friendly, helpful staff. No high pressure sales when I visited to enquire and look around. Well organised business. does what it says.
It would be more convenient to have longer evening opening hours. Unless I pay extra to have extended access, I cannot reach Big Yellow Storage before 6pm once I finish work in the evenings.
The attidude and helpfulness of the staff was excellent, they went out of their way to be helpful and knew their stuff.
We have never used a storage facility before but used the Big Yellow Storage Company when we moved out of our house and were in between houses for a couple of weeks. The staff were extremely helpful and very friendly and booking was simple. Would definitely recommend.
Remarkably easy process throughout, from the initial quote, through to the sign-up process and the subsequent use of the unit. Difficult to see how it could have been made any less complicated. The attitude and approach of the staff were exemplary.
It is the 1st time I have used big yellow and I must say I was extremely surprised. The depot at queens road sheffield is very clean and the easiness of taking items from the car to the storage locker is excellent and aided by the provision of the trollies at the loading door. The sign in process is made very easy due to the quality of staff at the depot. If all the depots are as good as the one at sheffield then the company deserves to succeed.
I have recently changed to a different room size on what is likely to be a temporary basis. The staff, were totally committed to making sure I got what I needed and wanted. No hard sell and clearly knowledgeable of their product. The manager suggested I view different rooms of the same size, to decide on which was best for me and the whole process was smooth and totally unstressful.
Great staff with good communication, not pushy. Not much else to say as all is in the right place with the right peoples.
Great service from staff to set up the arrangements. Just need slightly exteneded opening hours on Sunday and in the evenings.
Ideal solution for storing just about anything. Perfect maintained environment for storage and high security. Only thing to watch out for is how busy the surrounding roads are during rush hour, with it being so close to the centre of Sheffield. If you want to build a Big Yellow near J30 of the M1 feel free ;-) Overall, excellent and highly recommend.