Made the whole process easy. Explained everything really well. Ben was really friendly and helpful
Steven
27 Mar 2024
Made the whole process easy. Explained everything really well. Ben was really friendly and helpful
Very flexible, could choose size of space on the day, could also start using it straight away without advance booking, for as long as I need. Moving in was also very easy, with friendly, helpful staff.
Everything went extremely well - from being able to search for the location near me, to the user-friendly website (info where I needed it, easy to navigate), recommending a great moving company (Hero Man & Van), being able to order packing supplies and lock (SO convenient!), pro-active email and phone communications, and ultimately the amazing customer service (Ben), which I'll talk more about later in the survey.
Everything is clear and easy to follow/understand. All staff are helpful
Very professional service whilst being very helpful and friendly
Friendly and very easy to speak to someone in addition to email . Service was easy and on line check in meant flexible too
Made the storage part of moving simple. Seamless communication with moving companies. Clean and safe environment. Friendly helpful staff.
Friendly and knowledgeable staff.
Its been easy to get answers to questions I had. Costs were easy to understand. A visit there helped and staff were great at explaining. Check in super easy. Every day access has been easy too.
The whole procedure was very straight forward and the staff were very helpful