Very well organised, smooth customer experience. Staff very helpful and knowledgeable.
Jodie
8 Jun 2024
Very well organised, smooth customer experience. Staff very helpful and knowledgeable.
really easy efficient check in friendly staff
Inviting and informative staff who were incredibly helpful to a first time renter. Simple system that us easy to use and very clear
Great friendly service from Paddy and the units feel really safe and secure
Information about renting the space and terms and conditions were clearly explained by phone calls and emails.
Made the whole process easy. Explained everything really well. Ben was really friendly and helpful
Very flexible, could choose size of space on the day, could also start using it straight away without advance booking, for as long as I need. Moving in was also very easy, with friendly, helpful staff.
Everything went extremely well - from being able to search for the location near me, to the user-friendly website (info where I needed it, easy to navigate), recommending a great moving company (Hero Man & Van), being able to order packing supplies and lock (SO convenient!), pro-active email and phone communications, and ultimately the amazing customer service (Ben), which I'll talk more about later in the survey.
Everything is clear and easy to follow/understand. All staff are helpful
Very professional service whilst being very helpful and friendly