Helpful staff - Ben served us. Flex in terms of the unit size. Good offers for first few weeks
Robin
9 Nov 2024
Helpful staff - Ben served us. Flex in terms of the unit size. Good offers for first few weeks
At every stage of the process the staff were courteous, efficient and professional.
All necessary information was well explained. Employee listened carefully to me and allowed me to make the best decision possible.
Adam was very friendly and makes a good cup of coffee
Really superb experience with Big Yellow. I was unsure what size space I would need and initially booked a 30 square foot room. Adam advised that he thought I might possibly need a slightly larger room based on the photos I had shown him but I went ahead and booked the 30 foot room but he explained that I could always upgrade the room. On moving in day, it soon became apparent that I did indeed need a bigger room and upsizing was no issue at all. Both Adam and Paddy were friendly, knowledgeable and explained everything in detail so I was happy and confident with what I was booking. Both were really friendly young men and Adam made a mean cup of tea while Paddy sorted the paperwork with me!
Friendly service. Very helpful service to explain everything and check whether the room size was appropriate. Very clear
Having come to storage as a new user I really appreciated the clear explanations of how it all works and potential future solutions should my circumstances change.
The in person experience was awesome really friendly helpful! However online was really frustrating. And asking for a full inventory of items online before even seeing a room is ridiculous!
Excellent staff. Clean facility and unit Good security
All information was clear and easy to understand.