Customer reviews for Southend Self Storage

4.8 out of 5 stars
940 reviews
The reason I went with BYS is because the customer service was the best out of all the companies I contacted. They didn't hassle me to buy and had lots of patience. The team at Southend also were able to show me around and talk through the process.
Fearne
22 Mar 2024
Nothing was a problem everyone was helpful and willing to help.
Paul
19 Mar 2024
Customer Service - was served by Samantha who was excellent in every way - absolutely perfect for a customer facing role. Samantha was sympathetic to my situation and did everything she could to help me. 5 stars all day.
James
2 Mar 2024
Friendly service and officiant well explained on the layout
Elaine
15 Feb 2024
I believe your colleagues name is Toni, he has been amazing from start to finish. He's helpful, pleasant, and a genuine real asset to you. He alone is the reason why I chose to use your company.
Craig
11 Feb 2024
Extremely helpful and made to feel welcome. Even got offered a tea and coffee. Great service
Wayne
17 Dec 2023
Customer service when I arrived. Very easy to deal with. Very good information about the facility. Excellent communication.
Douglas
7 Dec 2023
As always you are friendly, knowledgeable, answers any questions you may have, very kind & respectful, Very happy.
Sandra
26 Nov 2023
I have to say that your front desk reception clerk was exceptional. I think his name was Tony, he went above and beyond to make us comfortable and informed. Lovely man thank you. Np
Nina
18 Nov 2023
The staff were very helpful. In particular, Sherri was excellent and made the process very smooth.
NA
9 Nov 2023