Customer reviews for Staines Self Storage

I had a great experience at Big Yellow Storage in Staines. I only needed a small 10 sq ft room to store my student belongings, and the process was incredibly smooth. Martell was the person who assisted me, and he was outstanding friendly, professional, and very patient. He explained everything clearly, helped me made sure i was happy with my unit, and understood how access and security worked. The facility is clean, secure, and easy to use, which gave me real peace of mind while moving my things. I highly recommend Big Yellow Storage Staines. Thanks again to Martell for the excellent service!

Martell was amazing super helpful and knowledgeable got us checked in with no problems. Great service ! Thank you

Great customer service by Martell. He made me fell very welcomed as soon as I stepped foot inside the store. Set everything up in a very knowledgeable manner. Top customer service. 5 stars. Definitely recommended. Pedro Caraslindas

Great service. Ellie was Super helpful and had everything set up in no time. Thank you!

Excellent service very impressed, nice and clean! Feel secure and have no problems leaving my tools there

Martell was professional, courteous and knowledgeable during my sign up session. Made it all very easy. Thank you for the excellent service, five stars

Very happy with the Service , The staffs are very welcoming and good , I will surely recommend everyone

Amazing service from the team there, fully explained and shown how to download and use the app. Swift set up ready to go, excellent service. All in and ready to go

Great customer service 10/10.

Great Onboarding staff, explained all the details of payment items , along with entry and exit scenario