Very professional, and every question was carefully explained.
Tony
29 Nov 2021
Very professional, and every question was carefully explained.
Easy to use website straight forward to setup my requirements bit of a faf checking in on the day but that was down to the IT I think
On line check-in brilliant. Information given on site brilliant. Friendliness and ease of signing up contracts etc, brilliant
Everything
Flawless customer service. End to end - from filling out a quote form, to getting a follow up call with a good offer, then facilitating the hire of the space, finally checking in online and then in person. Genuine smiles, light chat and great advice.
Whole experience was positive. Staff member was exceptionally helpful.
Selected the storage online, this was followed up by a phone call from the manager. A couple of days later I changed the size that I wanted again this was followed by a phone call, the member of staff explained how to check in online and what the process would be when arriving on site.
Excellent introduction to the company very helpfull in regestering and very friendly .
Excellent communication. Very friendly and welcoming. Felt like speaking to humans! Not a business.
My enquiry was handled very well, I was given options and advice on required size of unit, this proved to be spot on.