Customer reviews for Stoke Self Storage

4.8 out of 5 stars
900 reviews
Easy check in, great staff and no issues with moving our things into the storage unit, was nice to be able to drive the car right up to the door to unload and load our things with an outside unit.
freya Moulder
20 Apr 2025
The lady on the till was very helpful and efficient
oliver thomas
24 Mar 2025
Wonderful staff! Helpful and friendly! Prices and offers very well priced! Highly recommend to anyone wanting to store their items! Many thanks
CH Wright
24 Mar 2025
Very helpful staff
Rowan John
16 Mar 2025
I’ve not experience customer service like this in a long, long time. The team there are fabulous. Really helpful, friendly & the videos & information you provide makes the whole process really straight forwards. Your team there are worth their weight in gold & I will definitely be recommending them to friends.,
Caroline Elizabeth C
11 Mar 2025
Great customer service and easy to store items
Jack
9 Mar 2025
Great customer service with very clear instructions.
Ian Walter
12 Feb 2025
Megan at the front desk, honestly has saved our lives, saved us money and saved us alot of stress! We had originally a unit at the back which was a fair walk away from the entrance! Thin corridors wouldn't of been helpful but just through her outstanding customer service and report building she understand what I needed, the situation I was in and the time constraints. She got me a container unit outside which is brilliant. More than enough room, not a standard shipping container really well furbished! Ecstatic I was that I could just whip the van up and bosh. Got 3 trips done instead of 2! AND she kindly arranged access for out of hours which helped us ALOT. More than I could explain on here. Always delightful when you deal with someone who knows their job, and is welcoming. Perfect service, delightful and very welcoming young lady, would 10000% use again just for that fact. But the process was easy, super chuffed it was bang and done here's your lock off you go.
Robin Dean
4 Feb 2025
Professional staff, very courteous. Check in process very easy and uncomplicated.
Les John G
20 Jan 2025
Later opening times in the evening it’s unreasonable to expect people to be able to get there in the middle of the day if they work.
Rebecca Louise
16 Jan 2025