Excellent it matches all our needs
Marsh
26 Mar 2014
Excellent it matches all our needs
I used Big Yellow in 2009 (until Feb 2013) and had no hesitation in coming back without consulting other companies. I have found the company and the team to be friendly, ethical and efficient.
easy, simple and arranged on the spot
Amazing, the units were clean, secure and easily accessible, the staff were friendly and helpful, couldn't ask for more
magnificent
Excellent service. First time storer and very impressed with how easy it is. Good quality packing materials and everything was straightforward.
Excellent.
Very easy to understand the processes. Very helpful and polite staff.
The reasons I answered no to a few previous questions was because it was not necessary, I didn't enquire online, I went in to the branch to enquire and paid there and then so didn't need to go on line. Plus when I did try and go on line prior to starting my storage, I personally could not get a signal that day on my laptop, so registered at the counter.
This is my second time in Big Yellow, follow a successful stay in Reading last year, I have found swindon has maintained the high level of customer service that made me re choose big yellow