The service I received from Ollie, Manager at Tolworth Big Yellow was outstanding. The information was clear to understand and although I was very stressed he made the process friendly, efficient but professional.
Keith was fantastic - incredibly friendly and easy to get along with. He took his time to show us around the place and find the right room for my stuff. He certainly made the whole process less stressful.
Ollie, Jess and Claudia have been an absolute delight, so helpful, reduced my stress, gave me a good quote, showed me the processes and were just really friendly and knowledgeable
Claudia was excellent and explained things gently. It is a lot of information to process.
Easy
Following our initial enquiry we received a phone call and Todd was able to answer all our questions, he was also there on our moving in day and was very helpful and informative. Always nice to deal with the same person throughout process.
The staff was so kind, useful and effective.
Easy process. Well explained. My only issue is I have to pay for insurance when I really dont want it.
Tbe total handling was really fine
The overall process was good, I would just ensure that insurance costs are included to a certain extent in the initial quotes.