Customer reviews for Tolworth Self Storage

I received an outstanding and flawless service from all Big Yellow employees, Martin and Ramona at the Tolworth Branch. Both encounters were very friendly and informative, they both offered to further explain any details I didn't understand, providing a thorough breakdown of the service I was getting and providing an overall relaxed and exceptionally professional atmosphere whilst making me feel as though we knew each other on a personal level. Could not have asked for a better service experience.

Great customer service on site. Simple process. Felt secure.

Competitive prices. I cannot give enough praise to both staff I dealt with on the phone and in store. Kids and Ramona we're friendly, easy to approach and could not accommodate me enough so a special thank you to them.

Pleased with service. Efficient and polite.

Staff friendly and informative. Whole process was very efficient.

Staff were confidant, helpful and informative. Fully detailed all services available. Went out of their way to show me facilities. Informed me of health and safety and security procedures. Excellent service .

The check-in process including my interaction with the manager was smooth and efficient. I can't think of anything that could have been improved upon.

The lady that dealt with us on reception was extremely helpful and very polite. Would highly recommend anyone to go directly to her!!

friendly staff helpful and great opening hours to access to the storage

Easy book in and very friendly female receptionist. Facility is clean and felt safe.