Customer reviews for Tolworth Self Storage

pleasing and easy to arrange

More than happy with the arrangement which has saved us a great deal of inconvenience

It was a pleasure doing business with you.

Excellent. Everything went smoothly and I knew what was needed. The member of staff made me welome and helped to make arrangements to take the stress out of moving my stuff around.

Well done for making business clear and easy to understand.

So far really pleased

Storage is pretty much the same wherever you go - a locked box amid many more. What sets BY Tolworth apart is the service. On a couple of occasions i have had the same member of staff deal with my queries (blond female) and she has been incredibly helpful and friendly. Quite often you feel like staff are more like pushy salemen or going through the motions but this she actually seemed genuinely pleased to help.

WE NEEDED SAFE DRY CLEAN STORAGE FOR OUR SONS FURNITURE AND CLOTHES WE WENT TO BIG YELLOW AS IT WAS FAIRLY CLOSE BY. THE SPACE LETTING PROCEDURE WAS SIMPLE , SWIFT AND GOOD VALUE. EXCELLENT GENUINELY FRIENDLY STAFF RUN THE OPERATION VERY WELL. WE HAVE BEEN BACK A COUPLE OF TIMES TO PUT IN MORE GOODS AND THE IN/OUT PROCEDURE IS SECURE/EASY TO USE . ONE OF THE STAFF ALWAYS ACKNOWLEDGES US WHEN WE ARE THERE. WOULD BE HAPPY TO RECOMMEND AND USE AGAIN.

Having just gone through an incredibly traumatic time which meant I had to get storage very quickly, I couldnt have asked for a better service from the manager at the Tolworth branch. He put me completely at ease, told me not to worry and sorted everything out for me very quickly and efficiently. I cannot fault the service or the facility in any way! Prices excellent, great size room for the price (I'm actually amazed how much I got in there, and theres still room for more!) and brilliant security all round. Five stars all round and first class service!!

1st time using any storage facility. Relocating to Surrey from West Sussex we had an extremely bad and stressful day packing up our 3 bed house we then had an 1 hour and half journey "got caught in traffic" really concerned we would not get to the storage unit in time with a 7.5 ton lorry full of all our belongings. Michael Calisto (Tolworth) Manager waited for us to arrive and ensured we were checked in and our needs were met. Michael and his team Lydia and Natasha were fantastic. We first began this process in June and communication has been brilliant throughout updating us with email's and phone call's etc "outstanding cutomer services".