James works at reception. He was extremely diligent to help us identify the most appropriate size of storage room and on which floor. James also helped us through the checking process.
Easy process
Great service from Apple
We were unsure about using a storage unit for all of our important possessions, but the team and level of service at big yellow tunbridge wells completely won us over. Apple in particular was absolutely brilliant. She gave us such a personal and friendly service, and made us feel like we were in safe hands.
The staff were so helpful and accommodating from start to finish. Everything was clearly explained and the process was made so easy. Massive thanks to Nick, Apple, James and Dev for all making our first time using Big Yellow so positive.
James was very professional
Very courteous & helpful staff, everything went smoothly with my moving in
Very politeexpevery thing
Very smooth and easy procedure
Very friendly, explained everything very clearly. Would recommend to friends.